Firstly, please don’t leave your earrings in a hot place. You risk the glue bond breaking, which means you’ll need to re-glue the backs. (Particularly in hotter states, keep in mind when storing your jewels)
You can wear your gems in hail or shine, but please don’t wear them in the shower.
If you wish to clean your earrings, it’s best to use a microfiber cloth and water.
You may also use an alcohol spray or suitable stain spray if you wish. Dab lightly and pat dry.
Be gentle! These are delicate pieces and are not invincible! If you break them, I unfortunately cannot replace them.
If something has arrived faulty, please see the returns page for more info.
Can I request a change to an existing pair of earrings?
Not really, sorry! All options, including if you’d like hooks or studs, are always included in the product description.
Do you do clip-on earrings?
If it’s available, it’ll be a selection in the drop-down.
Do you take wholesale orders?
I do take wholesale orders, however, I only stock with physical stores. No online-only stores, sorry! Please email me if you’re interested in stocking my products! email@example.com
What’s the process like? Can you tell me where you get your pieces laser-cut? Where do you get your supplies from?
Yep, I sure can! I aim to be very transparent in how I create what you wear. I design everything myself using Illustrator. Every shape is hand drawn by me! Once I’ve got my files ready, I cut them on my own laser cutter in my office! I piece everything together – gluing, assembling, painting and then package it all up to send to you. I also design all my own backing cards, thank you cards etc.
Where/how are your textile products made?
I design everything myself in Melbourne. My homewares are made all over the world at textile factories with experienced makers. I do my best to ensure sure all the places I choose to work with are as ethical, sustainable & transparent as possible. Of course, I am not physically able to see these companies, so I can never be 100%, but I always check for as much certification as possible & tend to choose places with a small number of staff with a reputable background in textile printing/design. All companies are BHA & BSCI certified.
Swing tags, fabric tags & other packaging goods are sourced or made within Australia.
For information regarding shipping & returns, click here!
If you have any other questions, please don’t hesitate to contact me!